Retail Tech Conference.
Led by Australia’s leading retail professionals and property gurus, these bitesize sessions are designed to inspire.
Event Benefits.
- Practical, not theoretical: We don’t spend a lot of time talking about the “why”. Your time is too valuable. Every session is focused on “how” you can use all the latest trends and retail technologies to deliver ROI and impact.
- Focused on the future: 60%+ of our agenda is dedicated to innovation and transformation. We’ll cover all the latest innovations, trends, and technologies disrupting retail.
- Expertly delivered: Led by Australia’s leading retail and technology experts, our agenda conference schedule is jam packed with the latest insights from real thought leaders in the retail space.
Thank you to all our 2025 Sponsors, exhibitors and partners.
conference Speakers.
Sam Stark
Head of Capabilities – Data & AI
Endeavour Group
Paul Erskine
CTO
My Muscle Chef
Luke Matthews
CTO
Camilla Australia
Therese Frangie Jayawardene
CEO
Oporto
Nick Gray
Founder
I Got U
Leonard Rawat
Head – Infrastructure, Security & Operations
Harris Farm Markets
Roshan Ghimire
IT Manager, AU/NZ
Baily Nelson
Nicole Bennett
ESG & Sustainability Manager –
Lorna Jane & Founder – ESG Change Room
Kelly Elkin
Director of Environmental and Social Impact
ALEMAIS
Sarann Ryan
Chief Advisor
Lowes
Carina Anderson
Head of Growth
Naked Wines Australia
Anurag Saluja
APJ Partner Leader – Retail, Restaurants & CPG
AWS
Graeme Faulkner
CTO
Jaycar
Adel Farhat
General Manager, Technology
Wesfarmers Health
Yogesh Bahuguna
Head of Engineering
Reece Tech
Brad Hancock
Head of Customer Experience
Brighter Super
Jay Whitmore
Country Manager
Castles Technology
Mindy Kotzur
National Manager Key Accounts
Aussie Broadband
Mick O’Brien
Head of Commercial ANZ
Rokt
Kristofer Rogers
Senior Vice President, ANZ
Volt
Bronwyn Johnson
Key Account Team Lead – Growth
Too Good To Go
Eleanor Dickinson
Associate Editor
IT News
Chris Haylock
Head of Strategy
Hello Clever
Brett Islaub
National Digital Sales Manager
Special Broadcasting Service (SBS) Australia
Harry Naylor
Enterprise Account Executive
Workato
Brett Islaub
National Digital Sales Manager
Special Broadcasting Service (SBS) Australia
Brad Hancock
Head of Customer Experience
Brighter Super
Yogesh Bahuguna
Head of Engineering
Reece Tech
More speakers being announced soon!
conference 2026.
Full agenda coming soon…
conference 2025.
Full agenda coming soon…
9:00am – Event Opens
09:45 - 10:45 (Stage 2)
AI, DATA AND INNOVATION
Step into the future of retail with our AI, Data, and Innovation track, where we'll delve into the hottest technology reshaping the industry.
Sam Stark, Head of Capabilities Data & AI, Endeavour Group
Paul Erskine, CTO, My Muscle Chef
Carina Michael, Group Head of Technology, APG & CO
Luke Matthews, CTO, Camilla Australia
Discover how to harness AI and Generative AI for a competitive edge, understand how to enhance customer engagement through immersive experiences, and learn how other companies are redefining innovation in the retail space.
10:00 - 10:40 (Stage 1)
Rewiring Retail: Aussie Broadband's journey from service to experience
In this fireside chat, hear how Aussie Broadband teamed up with their customers to shift from service delivery to memorable experience. Real talk, real outcomes—see what rewiring a retail journey actually looks like.
Adel Farhat, GM Technology, Australian Skin Clinics
Leonard Rawat, Head Infrastructure, Security, Operations, Harris Farm Markets
Roshan Ghimire, IT Manager, Baily Nelson
Mindy Kotzur, National Manager Key Accounts, Aussie Broadband
11:00 - 11:50 (Stage 2)
LEADERSHIP, ECONOMY & WORKFORCE
When times are tough, strong leadership and a reliable workforce are essential to sustaining profit and market share. With cost-efficiency and AI becoming increasingly critical, we'll explore the ever-evolving role of people and culture.
Therese Frangi Jayawardene, CEO, Oporto
Learn more about staff engagement, new growth opportunities and what great leadership looks like.
10:45 - 11:30 (Stage 1)
EMERGE - The latest retail tech in 7-Minute Quick Fire talks
Emerge Stage: The latest retail tech in 7-Minute Quick Fire talks
Too Good 2 Go - Bronwyn Johnson, Key Account Team Lead
Hello Clever - Chris Haylock, Head of Strategy
Volt - Kirstoffer Rogers, Senior Vice President ANZ
Castles Technology - Jay Whitmore, Country Manager
Stingray, Nick Clark, Business Development Manager
12:30 - 13:15 (Stage 1)
CUSTOMER, MARKETING AND LOYALTY
At a time when the cost-of-living crisis is taking hold of spending habits, customer engagement and loyalty are more critical than ever.
From loyalty strategies and hyper-personalisation tactics, we'll show you how to leverage innovation to differentiate your business and stay ahead of the competition.
Nick Gray, Founder, I GOT U Global
Damian Madden, Founder, The DM Creative
12:30 - 13:15 (Stage 2)
SUSTAINABILITY, SUPPLY CHAIN & DELIVERY
In today’s retail landscape, balancing sustainability with profitability is a must. From stock management to AI technology, retailers are continuously finding new and innovative ways to make an impact to their bottom line.
Nicole Bennett, ESG & Sustainability Manager, Lorna Jane
Kelly Elkin, Director of Environmental & Social Impact, Alemais
Sarann Ryan, Chief Advisor, Lowes
Learn how you can simplify sustainability efforts for maximum impact, while exploring collaborative approaches to enhance sustainability across the supply chain.
13:15 - 14:00 (Stage 1)
IT News State of Martech Report
With a total market value of upwards of US$500 billion ($770 billion), marketing technology is big business.
Market growth has been driven by a strong preference for brands to interact with customers across both online and offline channels, resulting in massive investments in technologies to capture and analyse customer behaviours and trends and then craft offers and experiences to entice them to part with their hard-earned cash.
The result is a technology landscape that is as diverse as it is fast-moving, with new capabilities emerging rapidly – and perhaps even faster today – thanks to the influence of AI.
Hear insights from iTnews' State of Martech Report on how innovation is rewriting the rules of a centuries' old practice.
Eleanor Dickinson, Associate Editor, IT News
Brett Islaub, National Digital Sales Manager, Special Broadcasting Service (SBS) Australia
Brad Hancock, Head of Customer Experience, Brighter Super
13:20 - 14:00 (Stage 2)
Holistic approach to enabling business outcomes through AI (AWS)
Yogesh Bahuguna, Head of Engineering, Reece Tech
Anurag Saluja, APJ Partner Leader - Retail, AWS
14:00 - 14:30 (Stage 2)
Lark: Streamline retail business operations
Future of retail: Adoption of AI Tools in the Retail Industry
Holly Zhang, Chief Marketing Officer, StarX
Daniel Deng, Head of Lark Austraila, Lark
14:30 - 15:00 (Stage 2)
Beyond the Checkout: Redefining your Retail Journey (ROKT)
Retail is evolving, and checkout is no longer the end of the journey - it’s just the beginning for deeper customer engagement. As consumer expectations shift toward personalisation, convenience and seamless omnichannel experiences, retailers have the opportunity to transform their customer journey to be more relevant.
This session will explore how leading retailers are leveraging technology, data and retail media to extend the customer journey, create new monetisation streams and build loyalty. By reframing the post-purchase moment as a gateway to growth, retailers can differentiate themselves and future-proof their business with practical, customer-first strategies.
Mick O'Brien, Head of Commercial ANZ, Rokt
THE FUTURE OF RETAIL
The landscape of commerce is evolving and the lines between digital and physical retail are increasingly blurred. While brick-and-mortar stores remain vital, many of Australia’s top retailers are now seeing more revenue online.
Uncover the strategies and technologies that successful retailers are using to seamlessly integrate digital and in-store experiences for the ever changing expectations of our consumer.
14:10 - 14:45 (Stage 1)
Orchestrating Retail at scale: The New Era of Integration (Workato)
Join a fireside chat with Jaycar and TyreMe Pty Ltd as they unpack how leading retailers are overcoming system silos and complexity with orchestration. Hear real-world stories of transformed workflows, measurable business outcomes, and how integration is setting the stage for agility, AI, and future innovation.
Graeme Faulkner, CTO, Jaycar
Csaba Hegyi, Executive Partner, TyreMe
Harry Naylor, Retail Account Director, Workato
LOSS PREVENTION, SECURITY AND PAYMENTS
As store theft and cyber security breaches continue to rise, retailers are determined to improve the way they do payments.
From loss prevention and online security to friction-free payments, we'll provide you with the knowledge you need for a faster, more secure approach to business.
3:00pm – Lexer Cocktail Happy Hour
4:00pm – Lightspeed Networking Drinks
5:00pm – Event Closes
